Re: guitar parts resource

light years · Post by **light years** » Sun May 20, 2007 1:07 pm

im having some trouble with this website. i ordered a white pickguard for my jag. the order was placed 2 weeks ago and it says on the site the delivery is 2-3 days. ive sent emails and called them during biz hrs. anyone else ever have any trouble with them?

RumorsOFsurF · Post by **RumorsOFsurF** » Sun May 20, 2007 1:17 pm

You could say that...
index.php?topic=3936.0

I ordered a shirt from them, I just hope I get it!!! :-\

light years · Post by **light years** » Sun May 20, 2007 2:06 pm

fuck

thats alot of dissatisfied people. i just sent them another email.

mjet · Post by **mjet** » Sun May 20, 2007 2:10 pm

I ordered some things a few weeks ago and I got them quickly (as have other orders beforehand). My only gripe is that now for orders over $100 you have to use Global Express mailing which is another $25 (I'm in Europe) - actually that in itself isn't the problem, but since they declare it as merchandise valued at $99.99 I end up having to pay customs on it. They used to just write the "person to person" type customs declaration and so things got through without the customs expense & delay. But as that's a much more reliable system (and customs are the buyer's problem, to be fair) I can see why they'd do it this way now.

light years · Post by **light years** » Sun May 20, 2007 2:23 pm

i ordered a cij white pickguard for my jag. its a been a pain in the ass :-\

k o y l · Post by **k o y l** » Sun May 20, 2007 2:45 pm

That's no good news for me as well.. :-\
I intended to order parts to rewire my JM but I guess I'll try another store... Is it me or it's very hard to find online stores that sell everything needed for Offsets ?

Here is a store from wich I ordered parts and pickups a few months ago (total amount over 150$), I received my order quickly, no mistakes were made and I paid no customs on it
http://www.specialtyguitars.com/

The only drawback for me is it seems they don't have all the JM parts I need... but maybe it will help some of you !

Daysleeper · Post by **Daysleeper** » Sun May 20, 2007 3:50 pm

Yep they suck.

Sent me the wrong part. I contacted them via email to return it and they wouldn't repond back to me. Horrible customer service.

I will never order from them again, as well.

davelowell · Post by **davelowell** » Sun May 20, 2007 3:53 pm

guess I got lucky... but i ordered only once and had decent service and quick delivery.

NoFi · Post by **NoFi** » Sun May 20, 2007 4:01 pm

I got wrong parts once, but they sold fast on ebay... and i will take chances again with them for small orders as they are cheap.

light years · Post by **light years** » Sun May 20, 2007 4:12 pm

so i sent them this email:
"id like to know whats going on with my order? ive sent
you calls and emails. you might want to follow this
link and see how many people are pissed off with your
customer service.

index.php?topic=3936.0
"

then i get this:
"Dear Gabriel Fernandez,

Guitar Parts Resource LLC (sales@guitarpartsresource.com) has issued
you a full or partial refund for your payment.

Please do not reply to this email. Email sent to this address cannot be
answered.

Message From Seller:
these were on backorder until wed. i have refunded the money.

thanks "

if they would have let me know about the back order i would have understood. fucking lame. where else can i get a cij white pickguard?

JazzBlaster · Post by **JazzBlaster** » Sun May 20, 2007 6:31 pm

Allparts or WD

Daysleeper · Post by **Daysleeper** » Sun May 20, 2007 6:36 pm

JazzBlaster wrote: Allparts or WD

I agree! Allparts is great. They refund right away too if you are not satisfied.

Post by **i love sharin foo** » Sun May 20, 2007 8:11 pm

My experiences with them have been varied. Sometimes I got the correct items quickly, sometimes I got the wrong items either quickly or sometime less than quickly. I avoid them if at all possible. I figure that they are just really busy and tend to make a lot of mistakes or just don't have the personnel to follow up with everything.

Justin

light years · Post by **light years** » Sun May 20, 2007 8:16 pm

well im not giving them any of my money

light years · Post by **light years** » Sun May 20, 2007 8:54 pm

JazzBlaster wrote: Allparts or WD

WD??